Questions and answers

ARA India Support Services Pvt. Ltd. is an Indian facility services company that provides integrated facility management, housekeeping, technical maintenance, repair and maintenance, manpower and staffing, front office and allied workplace services, and frontline skills training to businesses across India.

ARA India Support Services is headquartered at Paras Irene, Sector 70A, Badshahpur, Gurugram, Haryana 122101, and serves clients in Delhi NCR and across India.

Yes. ARA India Support Services Pvt. Ltd. is certified to ISO 9001:2015 for quality management, ISO 14001:2015 for environmental management and ISO 45001:2018 for occupational health and safety. Certificate numbers and validity dates are listed on our About page, and copies are shared with clients during vendor onboarding.

ARA serves corporate offices and IT parks, hospitals, airports and aviation, manufacturing plants and warehouses, retail and malls, hotels, educational campuses and residential townships.

No. ARA does not provide security or guarding services. ARA focuses on facility management, housekeeping, technical services, staffing and workplace support.

Yes. ARA employs its deployed staff on its own payroll and complies with applicable wage, EPF, ESIC, bonus and labour code requirements, with records available to clients for audit.

Send an enquiry through the form on this website, call +91 98106 32668 or message ARA on WhatsApp at +91 98713 22668. ARA usually schedules a site visit and shares a proposal with a manpower and cost plan.

ARA works with single sites and small teams as well as multi-site mandates. Share your requirement and the team will recommend the right model.

Yes. ARA takes on multi-city and pan-India mandates with local deployment, central supervision and consolidated reporting.

Through daily checklists, a helpdesk log, monthly MIS reports against agreed KPIs and periodic review meetings with the client facility team.

Job seekers can apply through the Careers page, send their details on WhatsApp at +91 98713 22668, or email their CV with the role and preferred city.

Integrated facility management is a model in which one service provider manages all non-core services at a site, such as housekeeping, technical maintenance, front office and support staff, under a single contract, a single site manager and common service levels.

With separate vendors your team manages several contracts, invoices and escalation paths. Under IFM, ARA is accountable for the whole scope, which reduces admin effort, removes gaps between vendors and usually lowers total cost through shared supervision.

Preventive maintenance is planned servicing done on a schedule to avoid failures. Breakdown maintenance is the repair done after something fails. A good maintenance plan reduces breakdowns by investing in prevention.

Yes. Minor civil, carpentry, painting, plumbing and electrical works are handled by ARA's technicians, with larger works quoted separately.

Industrial plant cleaning covers shop floor and machine area cleaning, paint shop and booth cleaning, removal of oil, grease and process waste, high-level and structural cleaning, utility area cleaning and periodic deep cleaning, done under the plant safety system.

Yes. ARA plans deep cleaning, paint work and maintenance jobs around weekly offs, annual shutdowns and line changeovers so production is not disturbed.

Office support services are the recurring specialist and supply needs of a workplace, such as carpet and marble care, stationery and consumables supply, reception, mailroom and parking support, managed by one vendor.

Yes. ARA can bundle housekeeping, pantry and stationery consumables with manpower services under a single monthly invoice.

Corporate food services include kitchen staffing, cafeteria operations, central kitchen support, meal delivery and catering for meetings and events, along with hygiene and food safety management.

Yes. ARA can deploy cooks, helpers, stewards and service staff to run or support a cafeteria the client already has.

Outsourced staffing means the service provider employs the staff, pays their wages and statutory dues, and deploys them at the client's premises to perform agreed roles, while the client receives the service without adding employees to its own payroll.

ARA, as the employer, registers deployed staff and deposits EPF and ESIC contributions. Monthly challans and wage records are shared with the client so the principal employer can verify compliance.

Yes. ARA runs soft skills, grooming, hygiene and safety training for client employees as a standalone service.

Yes. All ARA staff receive induction and role training before deployment, followed by on-the-job training and periodic refreshers.